Culture

6 min read

The Way We Work

Our Senior Management team has collaborated closely with the Human Resources Management team to nurture and develop a unique organisational culture. This culture is crystallised in a guiding personnel philosophy, composed of carefully formulated sentences that express our core beliefs, values, and ways of behaving. Together, these principles reflect the foundation of how we operate, lead, and collaborate to uphold Wedoourbest’s mission and serve those who rely on us.

We understand culture as a social domain—an environment shaped through shared practices and behaviours. It is informed by a rich mixture of our accumulated knowledge, deeply held beliefs, ethical standards, legal frameworks, customs, and the skills and habits we acquire over time. This intricate tapestry of elements forms our cultural identity and equips us to serve Wedoourbest’s purpose as effectively and sensitively as possible.

Among the essential concepts at the heart of this culture is work safety. We recognise that fostering a workplace where every individual feels secure, physically and psychologically, is fundamental. A safe working environment empowers our people to fully dedicate themselves to the important and sometimes challenging work of supporting vulnerable children and youth.

We place great importance on the meaning behind our work. Every task we undertake, no matter how large or small, is guided by a clear sense of purpose. We strive to constantly connect our daily efforts to the broader impact we have on the lives of the children and young people we serve, reminding ourselves that our work truly matters.

Impact is a measure of the real difference we make. It is the tangible and positive change visible in those we support that gives meaning and value to our efforts. Rather than focusing on outputs or activity alone, we concentrate on outcomes that improve wellbeing, safety, and hope for children and teens facing extraordinary hardships.

The engagement of every member of our team is critical. We cultivate a culture where engagement means more than just participation—it embodies active motivation, accountability, and a personal commitment to our shared goals. Engaged colleagues foster collaboration, creativity, and a workplace that thrives on mutual respect and responsibility.

Though flexibility is vital, we also respect the clarity that structure brings. Having well-defined processes and plans ensures that our activities are organised and consistent, allowing us to work efficiently without unnecessary confusion or delay. Structure provides the framework within which creativity and care flourish safely.

One of our strongest pillars is dependability. Every team member and partner must be someone on whom others can rely implicitly. Delivering on promises, meeting deadlines, and maintaining trustworthiness create a supportive web that strengthens our entire organisation and the communities we serve.

Leadership within Wedoourbest is understood as the capability to transform vision into reality. It is the art of inspiring and guiding others, turning ideals and plans into concrete progress. Leadership is not about authority alone but about responsibility, motivation, and serving as a role model for others.

We embrace ongoing evaluation of our work. Reflecting critically on our successes and areas for improvement allows us to grow stronger, learn from experience, and adapt to change. This commitment to self-assessment helps maintain high standards and ensures that we remain accountable to those we serve.

Balancing the workload of each individual is a crucial consideration. We aim to manage responsibilities in a way that challenges and engages without overwhelming, recognising that sustainable effort and wellbeing are fundamental to long-term success.

The 11 Key Points in the Personnel Idea

To bring these guiding concepts to life, we have articulated clear behavioural statements that define how we choose to work together. We have outlined nine primary directions and formulated eleven core principles that capture the essence of our team dynamics and leadership approach.

We acknowledge and celebrate our differences, understanding that diversity enriches our perspectives and strengthens our collective ability to respond compassionately and creatively. Taking initiative and embracing the willingness to take risks is encouraged. We recognise that mistakes are an inevitable and valuable part of growth and learning, rather than failures to be feared. Belief in the organisation’s intrinsic value motivates us daily. It inspires confidence in the meaningfulness of our work and fosters pride in contributing to a cause greater than ourselves.

Ensuring a perfect match between job and employee is fundamental. We strive to align each person’s skills, passion, and experience with roles that allow them to make their best contribution and grow professionally. Each role within Wedoourbest is designed to shape an impact. We want every job to be meaningful, directly supporting our mission and generating positive outcomes for those in need.

We emphasise engagement and responsibility, encouraging every team member to be fully involved and accountable in their work, fostering a culture of mutual support and ownership. Although we appreciate flexibility, we like structure and planning. Clear organisation facilitates consistent progress and empowers us to meet deadlines and commitments reliably.

Helping one another is an essential value. We foster a supportive environment where colleagues readily offer assistance and guidance, recognising that collaborative effort amplifies success. Maintaining a high bar of excellence is a standard we uphold, consistently striving to deliver work of outstanding quality and to meet or exceed expectations on time.

True leaders do not only manage tasks—they inspire and motivate their teams, creating an environment where everyone can thrive while pursuing shared goals. We select talent based on a full definition of talent, recognising the importance of diverse abilities, perspectives, and potential, rather than simplistic measures alone. Finally, we ensure the workload is adjusted to the employee, balancing ambition with wellbeing to sustain motivation and prevent burnout.

Above all, we are united by a profound conviction: that the world’s children represent one of the most precious values we hold. The reality that so many children and young people face dire challenges—and that too many are lost to circumstances beyond their control—strengthens our resolve. With this understanding, we commit ourselves to always doing our best on their behalf.

Last updated: August 1, 2025 at 7:27 am

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